FAQs

What are your hours of operation?

Daycare hours are Monday to Friday, from 7:30 am to 6:00 pm.

What are your daycare and overnight boarding prices?

$40 per day for daycare and $70 per overnight (plus tax). Overnight boarding members must be picked up by 9:00 am to avoid an additional daycare charge.

Do you offer transportation to and from daycare?

Yes, we offer pickup and drop-off services for our daycare members who live within a 10-mile radius of Charlie’s Stay +Play. The cost is $25 per ride.

Can I board my dog?

We offer boarding for our daycare members only. We want this to be your dog’s home away from home. They get to play with their best friends all day and are crated at night for bedtime.

How does my dog become a daycare member?

By appointment only. Please call, text, or email us to schedule a daycare evaluation. We will get back to you as soon as possible. We are unable to accept walk-ins.

What should I bring for the evaluation?

Your dog, their leash, the collar you walk them in, and proof of vaccinations.

What vaccines are required for my dog to become a member and attend daycare/training?

By law, we require proof of current DHPP (distemper-parvo vaccine) and rabies vaccinations.

Will my dog be able to stay for daycare after the evaluation?

No, your dog will go home with you after the evaluation. Assuming all goes well, we will agree on their scheduled day(s) and they will start on the first scheduled day after their evaluation.

How often does my dog need to attend daycare to be considered a member?

Members must attend daycare at least one day per week. It must be the same day every week. Any changes or adjustments require prior approval by management.

What do I need to bring when my dog is boarding?

Their food, treats, medication (if needed), a favorite blanket, or toy. Please let us know of any special feeing instructions and/or allergies. We have everything else covered.

Is anyone on the property overnight and on weekends?  

Yes, a member of staff is on site 24/7.

Do you offer tours of the facility?

Yes, by appointment only. For the safety and comfort of our members, we are unable to accommodate a tour without prior authorization by management.

Do you separate dogs according to size?

We group dogs together based on age, and personality.

What happens if it there is inclement weather?

The dogs have plenty of access to indoor space. The facility is temperature controlled to protect them from all elements.

Do you offer in-daycare trainings?

Yes, please refer to our list of services for details.

Do you offer in-daycare grooming services?

Yes, please refer to our list of services for grooming options.

Have more questions?  

Please contact us at (518) 587-0810 and we’ll be happy to assist.